Reliable IT support for small businesses.
Aegisworks helps keep your business running with proactive monitoring, security-focused support, Microsoft 365 administration, backups, and responsive help when technology gets in the way.
Built for local offices and growing teams that need dependable support without a full-time IT department.
Systems Overview
Recent activity
Patch checks completedDevices are up to date
Backup verifiedNo issues reported
Support requestResponse in progress
Device health
Online 26
Maintenance 2
Local & Responsive
Based in Ames and built around small business needs.
Secure by Design
Security-minded support and practical risk reduction.
Predictable Support
Recurring support designed to reduce unpleasant surprises.
Vendor Coordination
Help dealing with technology vendors and service providers.
Services
The support your office actually needs
Practical technology support for everyday operations, security, and continuity.
Managed IT Support
Routine maintenance, remote support, asset visibility, and day-to-day technology assistance.
Help Desk & Remote Support
Responsive help with workstations, common applications, access problems, and user issues.
Endpoint Security
Security tool administration, alert triage, patching, and commercially reasonable containment support.
Microsoft 365
User administration, licensing support, MFA assistance, mailboxes, and routine cloud administration.
Backup Monitoring
Monitoring and remediation assistance for managed backups where included in your service plan.
Network Support
Support for covered firewalls, wireless access points, switches, connectivity, and vendor issues.
How it works
Simple support, clearly scoped
Discover
We learn how your business works, what systems matter, and where technology creates friction or risk.
Stabilize
We document the environment, establish access and support scope, and recommend sensible improvements.
Support
We monitor covered systems, handle support requests, coordinate vendors, and keep your IT manageable.
Why Aegisworks
Technology support should make your business feel less fragile.
Small businesses often do not need a full internal IT department. They do need someone accountable for the day-to-day details: updates, user problems, security basics, backups, Microsoft 365, and vendor headaches.
Aegisworks is built to provide that practical layer of support for organizations in Ames and nearby communities.
Remote-first support
Efficient troubleshooting and routine help without unnecessary onsite delays.
Documented scope
Clear expectations about covered systems, access, service boundaries, and responsibilities.
Security-conscious approach
Practical recommendations around MFA, endpoint protection, patching, and backup posture.
Get started
Need dependable IT help for your business?
Tell us what is not working, what you are worried about, or what you need managed. We will start with a practical conversation.